Privacy Policy

Last Updated: June 1, 2025

Welcome to Grando ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We collect several types of information from and about users of our platform:

• Personal Information: This includes your name, email address, phone number, and other identifiers you provide when registering or using our services.
• Account Information: Information about your social media accounts that you connect to our platform, including account credentials, profile information, and content.
• Social Media Data: When you connect your social media accounts (such as YouTube, Instagram, or Gmail), we access certain information from these platforms in accordance with the permissions you grant.
• Usage Data: Information about how you use our platform, including your interactions, preferences, and settings.
• Device Information: Information about the device you use to access our platform, including IP address, browser type, and operating system.

2. How We Collect Information

We collect information in several ways:

• Direct Collection: Information you provide when creating an account, filling out forms, or communicating with us.
• Automated Collection: Information collected automatically through cookies, web beacons, and similar technologies.
• Third-Party Sources: Information we receive from third-party services when you connect your social media accounts to our platform.

3. How We Use Your Information

We use your information for various purposes, including:

• Providing and improving our services
• Analyzing your social media performance and generating insights
• Communicating with you about our services
• Processing your transactions and managing your account
• Customizing content and recommendations
• Ensuring the security and integrity of our platform
• Complying with legal obligations

4. Social Media Permissions

When you connect your social media accounts to our platform, we request specific permissions to access certain data. These permissions include:

• Google/YouTube: Access to your profile information, YouTube analytics, channel data, and email for communication purposes.
• Instagram: Access to your profile information, posts, insights, and audience data.
• Gmail: Access to send emails on your behalf and manage email communications with your audience.

We only access the data necessary to provide our services and in accordance with the permissions you grant.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We share information with third-party service providers who help us operate our platform and provide services.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• With Your Consent: We may share your information with third parties when you have given us your consent to do so.

6. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Withdrawing your consent to our processing of your information
• Requesting a copy of your personal information
• Objecting to or restricting certain processing activities
• Disconnecting your social media accounts from our platform

To exercise these rights, please contact us at privacy@grando.io.

8. Children's Privacy

Our platform is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country of residence. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other means.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: host@grando.io

This Privacy Policy was last updated on June 1, 2025.